myGNV is the City of Gainesville’s one stop shop for neighbors who are on-the-go.  The mobile app connects neighbors to city services and notifications.  
  • Request assistance and services (like smoke detector installation and wellness checks)
  • Report non-emergency maintenance issues (like potholes, graffiti, and broken tree limbs)
  • Receive personalized notifications (across a variety of topics like recreation, neighbor engagement, and commission topics)
  • Learn more about the city and its amenities

To report a non-emergency issue, simply take a photo of the problem and tell us the location. We'll take it from there. We will route the issue to the correct department and let you know when work is complete. 

You can access the web application here: 

Thank you for helping to make Gainesville a better place to live, work and play!

Public safety issues needing immediate attention and critical issues noticed after hours (from 6 p.m.-7 a.m., Monday-Thursday and any time Friday-Sunday), such as down street signs, traffic signal outages, etc., should be reported directly to 352-955-1818 (for non-emergencies) or 911 (for emergencies).