ESS Help

Help Desk
Contact the Help Desk @ 393-1111 or IT_support@gru.com for technical issues or help with your user id or password.  Help Desk office hours are Monday through Friday from 7AM to 6PM.

Human Resources
Contact Human Resources 334-5077 or HR@cityofgainesville.org for issues relating to name and address changes and updates to emergency contacts.  Human Resources office hours are Monday through Thursday from 7AM to 6PM.

Risk Management
Contact Risk Management @ 334-5045 or DG_riskwebinfo@cityofgainesville.org for issues relating to dependents, beneficiaries, and all benefits.  Risk Management office hours are Monday through Thursday from 7AM to 6PM.

Payroll
Contact Payroll @ 334-5057 or CityPR@cityofgainesville.org for issues relating to IRS Form W-4 and direct deposit changes.  Payroll office hours are Monday through Thursday from 7AM to 6PM.

This site will continue to be updated and enhanced to provide Gainesville employees with a helpful tool in viewing and maintaining their information on-line.