City of Gainesville - Site Help

Website Frequently Asked Questions

Many of the most common site-related questions have been summarized here for your immediate satisfaction. Please check out our site FAQ before e-mailing questions.

Site Problems & Solutions

Solutions to common website problems, including the incredible jumping menu, the blank PDF window phenomenon, issues with AOL, and much more!

Privacy and Security

More information on the City of Gainesville's online privacy and security provisions. The City of Gainesville uses industry-standard 128-bit SSL encryption and does not track individual users' traffic. Click for details.

Contact Us

Can't find the answer to your question? Get in touch with us via e-mail, phone, postal mail, or in person. The City of Gainesville ranks customer service as its highest priority. We'd like your help in making the City of Gainesville's website the best it can possibly be. If you have questions or comments on the intricacies of the site itself, this is your opportunity to sound off and let us know how we're doing.