The Solid Waste Division coordinates the residential curbside waste and recycling pick-ups.
Waste pickup is a part of your utilities so when you turn on your electricity, your waste service will also be activated and your monthly charge will be on your GRU Utility bill under the title of Refuse. There should already be a garbage cart and an orange and blue recycle bin assigned to your residence. You must determine if the garbage cart is the appropriate size for your needs. If not, call customer service, 334-2330 within a 30-day period to avoid a cart-swap charge. There is no charge to go down in cart size but if you go up in size there will be a $12.75 charge after the 30 day move-in period.
All pick-ups are scheduled for the same day. A collection schedule map is provided to help determine your trash day. If further assistance is needed to determine your day, call Customer Service, 334-2330. An exception to this rule will be on a week with a designated holiday for the haulers. In the case of a holiday schedule change, trash will be delayed one day starting from the holiday observed.
Curbside collection is picked up Monday through Thursday, leaving Friday for overflow and delayed days due to holidays. This will keep the collection trucks off the streets on Saturday.
Solid Waste Division customer service is open from 7:00 am to 6:00 pm Monday thru Thursday. If you need to report a curbside collection miss after hours call customer service and leave a message with your name, address, phone number and what was missed and a representative will get back with you the next business day. If you were missed on Thursday and need to be picked up before Monday, call Waste Corp. of America, 377-0800 after hours on Thursday or Friday during business hours.
Hazardous Waste is not part of the residential curbside pick-up. Hazardous waste must be treated with care and disposed of properly. Check out the A-Z Recycling Source guide to help determine what is hazardous and to also determine where to recycle other materials not taken at curbside.
Last Update: 11/3/15